Customer Success Lead - Omnichannel DSP - New York
56453426_1736804899
Posted: 13/01/2025
- US$120000 - US$145000 per annum + plus 20% bonus
- New York
- Permanent
Customer Success Lead - Omnichannel DSP - $120,000 - $140,000 plus 20% bonus
The Company
Leading Omnichannel Programmatic DSP within the Ad Tech industry for brands and agencies! They are working with clients such as Disney, Mcdonalds, Starbucks and more! They are looking for a Programmatic trader who wants to take charge of both programmatic strategy as well as hands on trading for some of their biggest clients. If this is you then reach out!
The Job
- Managing a team of 3 Customer Success Managers as well as holding your own book of Enterprise level accounts
- Provide support during and after campaign set up as well as providing optimization recommendations and post campaign reporting
- Serve as the product expert to clients when providing support
- Ensure clients are satisfied and understand all aspects of the programmatic landscape
- This role is Hybrid 3 days a week in New York City
You
- At least 4 years experience in Customer success or Account Management with 1 year of managing or mentoring a team
- Previous experience working at a DSP, SSP or Ad Tech Vendor is required
- Excellent Communication Skills both written and Verbal
- Excellent knowledge of the Programmatic Landscape
- The Ambition to grow and lead a skilled Customer Success Team
Apply Now
You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate.
Richard Morris
Senior Manager
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Richard Morris
Senior Manager