Digital Project Manager App and Membership

Digital Project Manager - App and Membership | [London]

About the Role
Join us at a pivotal moment in our transformation to a digital- and customer-first approach. We are seeking a proactive Digital Project Manager with a track record in app development, integrations, and cross-functional collaboration. This role will drive the execution of critical projects from start to finish, aligning with our strategic goals for innovation, customer satisfaction, and growth.

Key Responsibilities

Project Delivery

• Lead the delivery of app and membership projects for our Defence & Security portfolio, establishing project plans with clear milestones, deliverables, and timelines.
• Ensure successful, on-budget project completion that meets the intended benefits, effectively managing resources and timelines.

Stakeholder Management

• Serve as the primary contact for internal teams (e.g., BA, IT, QA, UX/UI, Sales, Content) and external partners, providing clear updates on project progress.
• Simplify technical concepts for both technical and non-technical stakeholders, fostering alignment and accountability across teams.

Agile Practices & Partner Collaboration

• Lead agile ceremonies, including structured standups and sprint planning, to keep teams aligned on key objectives.
• Oversee partnerships for app development and integration, working closely with external partners and managing Microsoft Dynamics integrations while mitigating risks to meet project scope and timelines.

Transformation & Change Management

• Collaborate on change initiatives with the Head of Transformation, ensuring app adoption through effective training, rollout strategies, and operational handover post-launch.

Skills & Qualifications

• Proven experience delivering complex digital projects, ideally involving app development and system integrations.
• Strong command of Agile/Scrum methodologies and tools like Azure DevOps or MS Project.
• Demonstrates an outcome-driven mindset with attention to adoption and stakeholder satisfaction beyond project deliverables.
• Skilled communicator, able to engage both technical and non-technical audiences effectively.
• Leadership in cross-functional settings, ensuring accountability in sprint ceremonies and proactive risk management.
• Proven ability to manage multiple projects and adapt to a fast-paced, dynamic environment with evolving priorities.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.