Head of Payments

Head of Payments

We are the fastest-growing creator monetisation platform in the creator economy. Leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. Our platform supports creators with the tools they need to connect and monetise their audience in a scalable way.

We don't see payments as just necessary infrastructure, we see Payments as a fundamental opportunity and tool for growth.

As we continue to scale aggressively, we're looking for a world-class Head of Payments to lead our payments function. This is the opportunity for someone to own the end-to-end global payments strategy, architecting systems that scale, optimising for conversion, managing Global Strategy, and driving innovation in a function that is core to our product and user experience.

This is a unique opportunity to shape a high-volume, global payments engine with strategic influence across product, operations, compliance, and finance.

What you'll do:

• Strategic Payments Leadership and Growth
• Own the payments roadmap and strategy, reporting directly to the CEO
• Treat payments as a growth lever, not a cost centre
• Drive improvements in success rates, checkout UX, and coverage of local APMs
• Architect a future-proof, resilient payments infrastructure that supports scale and redundancy
• Deeply understand our existing stack, the data that sits behind it and work to push it further forwards
• Optimisation & Execution
• Drive the conversion rate of global payments-optimising routing, acquirers, retry logic, fallbacks, APMs
• Handle key relationships across payments with third parties
• Collaborate closely with Engineering and Product to execute on roadmap priorities
• Risk, Compliance & Collaboration
• Work with the Head of Fraud to proactively identify and manage risk
• Partner with our CFO to ensure clarity and accuracy around reconciliation and fee tracking
• Stay ahead of regulatory changes in payments and implement accordingly
• Document internal payments processes and ensure transparency cross-functionally What we're looking for:

• • 5-10+ years in high-scale online payment processing. Ideally experience seeing a business through significant scale as part of this function. Ideal experience having worked with a marketplace or platform.
  • Deep domain expertise in online global payments, including acquirer relationships, APMs, regulatory considerations, and consideration for High Risk Payment Processing.
  • Strong working knowledge of High Risk Payment Processing, the nuances, regulatory landscape and near term future developments.
  • Strong and capable with Data analysis, notably on all payments KPIs.
  • Comprehensive understanding of the underlying technical infrastructure that underpins the European and US payments system.
  • Experience leading small to medium teams in the context of payments.

Why Join?

The opportunity to shape and be a leading figurehead in the Payments strategy of a high-growth platform at the forefront of the creator economy.

• Competitive salary, equity, and benefits package.
• A role and environment that regards the work on payments as one of the most fundamental to success and growth.
• The chance to work with a talented, mission-driven team dedicated to empowering creators worldwide.
• A culture that values innovation, ownership, transparency, and speed
• Work with passionate, driven team of A-players dedicated to reshaping the creator economy
• Unlimited holiday
• Remote working
• Flexible hours, according to the times you perform best
• Support with upskilling costs

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.