Head of Product (Websites)

Job Title: Head of Product, Websites

Location: London

Department: Global Marketing

Full-time, permanent Full time

Company Profile

My client is a Fortune 500 company which provides access to 36 derivatives exchanges, 175 foreign exchange markets, nearly every global securities marketplace and a number of bi-lateral liquidity venues. They deliver this access with support throughout the entire lifecycle of a trade - from consulting and "boots-on-the-ground" intelligence, to best execution, to post-trade clearing, custody and settlement. 


Job purpose

Looking for a high performing Head of Product, Websites to lead and elevate our global online presence. This pivotal role encompasses strategic oversight of our global sites (UK, EU, APAC, Middle East, North America, LATAM), product features, and their alignment with business demands. The Head of Product, Websites will provide direct leadership and mentorship to a team of product managers, taking complete ownership of the product lifecycle from ideation to launch and ongoing maintenance. This is a key role within the Global Marketing team, representing the company vision through daily product execution. 

While the core accountability is with managing the current and future CMS / Website product roadmap, the remit extends into other digital capabilities: Mobile app integrations, external APIs, data integration to support personalised digital experiences, marketing services automation, and much more. Collaborating across team, the successful candidate will encourage a healthy dialogue on our current technologies and methodologies. The Head of Product's leadership will be instrumental in ensuring that our product is effectively aligned to business goals. 

Some of the immediate initiatives the person in this role will drive:

• Rebuilding our multilingual websites on a new CMS 
• Regional rollout of branding changes
• Marketing technology & ecommerce integrations
• Integration of a new personalization engine 

Key responsibilities: 

• Product strategy and roadmap
  • Work with business and technology stakeholders to define a roadmap of product initiatives and enhancement, creating a clear roadmap that meets business goals.
  • Communicate the roadmap and work with Product Managers one the execution approach
  • Be the leading voice on digital best practices and latest marketing technology solutions 
  • Work closely with Product Managers and development teams to prioritize and deliver additional website functionalities.
  • Drive initiatives to enhance website functionality, such as rebuilding multi-lingual sites, regional branding rollouts, and marketing technology integrations.
  • Closely work with development teams to guide decision on proposed technical solutions, keeping in mind both client impact and internal operational impact 
  • Contribute to documentation, guidelines, technical specification and deliver training when required.
  • Create solutions which meet the legal and compliance requirements towards a Financial Services provider.
• Team leadership and management
  • Offer strong leadership to the product team, setting clear goals and fostering a collaborative environment.
  • Mentor and develop product managers, providing guidance on best practices observing their professional growth.
  • Foster a culture of continuous improvement, encouraging innovative thinking and constructive feedback among team members.
  • Lead by example, demonstrating effective communication, problem-solving, and decision-making skills.
  • Collaborate closely with the UI and UX team to ensure the creation of intuitive and user-friendly interfaces that align with product goals.
  • Establish and maintain cross-functional relationships, facilitating seamless coordination between product, design, development, and other teams to achieve shared objectives.
• MarTech & Personalisation 
  • Collaborate with the Head of Digital Experience to transition to a new Personalization & CRO tool that would support rapid testing of hypotheses across our sites
  • Work closely with the Data Analytics team on the CDP integration that would support advanced website personalization
  • Liaise with business stakeholders, external partners and development teams to drive automation initiatives: content reusage across website and CVM journeys, creative assets storage and maintenance etc. 
  • Advising capacity on best usage and integrations with optimization tools 

Regulatory Requirements

• Maintain a high level of conduct, ethical standards and values.
• Adhere to and proactively enhance the firm's compliance with applicable laws, regulations and codes of conduct in all jurisdictions in which the firm conducts business and which have an impact on its business.
• Work to identify risks and enhance control across the business.
• Ensuring all project files are updated at all times on the network drive. 

Skills, Knowledge & Experience Required
Required Skills:

• Extensive experience managing products from start to finish for at least 5 years.
• Proven success in leading high performing teams and coaching Product Owners/Managers of different experience levels
• Proven success in working with different stakeholders groups and balancing between short term and long term business goals.
• Strong ability to plan and achieve clear product goals, showing a history of successful results.
• Good at analyzing data and making smart business decisions to prioritize effectively.
• Skilled in using Content Management systems, especially familiar with Sitecore, AEM, Contentful, content.ai or similar
• Experience working in an Agile/Scrum development process. 
• Effective communication and stakeholder management skills
• A low-ego and open-minded driver of business who cares deeply about their people. A natural problem solver.
• Intellectually curious, player coach with a drive towards the end user
  
  
  

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.